Compliance

Compliance

Code of Ethics

This Code of Ethics constitutes a set of fundamental principles and values that guide the Carrefour Group in its operations and represents an individual commitment of each employee to act in accordance with the provisions of this Code. This document defines the principles applicable within our company and serves as a guide to achieving our objectives on a daily basis. It is sufficiently universal to provide guidance on how to act in any position, regardless of age, seniority, or department.

The Code of Ethics addresses, inter alia, the following aspects of the Carrefour Group's operations:

  • Ethics;
  • Building a safe and welcoming workplace;
  • Environmental protection;
  • Financial and tax transparency;
  • Relations with contractors;
  • Combating corruption and influence peddling.

We constitute a highly diverse team and collaborate daily with business partners. Our challenge lies in serving diverse customers to whom we aim to guarantee quality, choice, and the best possible service. We strive to distinguish ourselves by applying the highest ethical standards in our relationships within the team, with customers, and with business partners. Consistency and unwavering adherence to these principles help us:

  • make decisions in line with the company's goals and strategy

    make decisions in line with the company's goals and strategy

  • nurture a working atmosphere based on mutual respect</p>

    nurture a working atmosphere based on mutual respect</p>

  • find answers to questions related to setting priorities

    find answers to questions related to setting priorities

  • create a stable work environment based on shared values and transparent rules

    create a stable work environment based on shared values and transparent rules

  • set standards and take care of our corporate image and develop the value of our professions

    set standards and take care of our corporate image and develop the value of our professions

Download

Name Type Size
CODE OF ETHICS pdf 11063 KB Download

Carrefour Group Suppliers Ethics Charter

This document establishes the minimum standard for Suppliers regarding best practices, and compliance with its requirements is a condition precedent to any contractual or commercial relationship with the Carrefour Group. It applies to any entity supplying products or providing services to the Carrefour Group.

Gift Policy

The purpose of this policy is to establish uniform rules for Carrefour employees and business partners regarding the offering and acceptance of gifts.

In accordance with the Policy, we do not accept or offer gifts. Any gift received from a business partner should be returned to the donor at their expense or donated to charity.

Whistleblower Protection Procedure

Carrefour Poland operates a whistleblower protection procedure (Procedure for Reporting Breaches of Law and Taking Follow-Up Actions). The primary objective of the procedure is to establish a secure reporting channel, transparent rules for reporting irregularities, taking appropriate follow-up actions in connection with any violations, and protecting the whistleblower. Protection is afforded to the whistleblower when they had reasonable grounds to believe that the information subject to the report was true at the time of reporting and that it constituted information about a violation of law.

Who is a Whistleblower?

A whistleblower is a natural person who reports information about a breach of law, obtained in a work-related context, including a person employed by the Company under an employment contract or a civil law contract, or a collaborating party, irrespective of their position, function, or form of employment or collaboration.

What violations of law may be the subject of a Whistleblower's Report?

These include, but are not limited to: corruption, anti-money laundering, product safety and compliance, environmental protection, consumer protection, privacy and personal data protection, and the security of network and information systems.

How can violations be reported?

Our Procedure provides for the possibility of making an internal report (including anonymously), solely through the Sygnanet platform dedicated to Carrefour Polska, at the following address:

https://app.sygnanet.pl/carrefour/pl

Why did we implement this solution?

The Sygnanet platform allows for the complete protection of the identity of individuals making reports and the data contained in the report.

Note: The whistleblower should retain the password generated during the report submission for further correspondence regarding the matter.